Privacy Policy

Last updated: December 6, 2025

Our Commitment to Your Privacy

At Sling, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our blog engagement widget.

1. Information We Collect

Information You Provide:

  • Email Address: When you submit a question through our widget
  • Questions/Messages: The content you submit through the widget
  • Account Information: Name, email, and password when you create an account

Automatically Collected Information:

  • Usage Data: Widget interactions (button clicks, summary requests)
  • Page URL: The web page where the widget is embedded
  • Timestamp: When interactions occur

We do NOT collect: IP addresses, cookies, or any personally identifiable information beyond what you explicitly provide.

2. How We Use Your Information

We use your information solely for the following purposes:

  • Service Delivery: To respond to your questions and provide article summaries
  • Communication: To follow up on your inquiries via email
  • Analytics: To understand widget usage and improve our service
  • Account Management: To provide access to your dashboard and widgets

We will NEVER: Sell your data, share it with third parties for marketing, or use it for purposes other than those stated above.

3. Data Storage and Security

  • Storage Location: Your data is stored securely on cloud infrastructure (Vercel/Supabase, US-based)
  • Database: PostgreSQL with encrypted connections
  • Retention: We retain your data for as long as necessary to provide our services or until you request deletion
  • Security Measures: Industry-standard encryption, secure authentication, and regular security updates

4. Your Rights (GDPR Compliance)

Under GDPR and similar privacy laws, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@midori-global.com

5. Third-Party Services

We use the following third-party services:

  • Google Gemini API: For generating article summaries and AI responses. Google's privacy policy applies to this processing.
  • Vercel / Supabase: For hosting and database infrastructure. Their privacy policies apply.

We ensure all third-party services comply with GDPR and have appropriate data protection measures.

6. Data Sharing

We only share your data in the following limited circumstances:

  • With Website Owners: If you submit a question through a widget, the website owner who installed the widget will receive your email and question
  • Legal Requirements: If required by law or to protect our rights
  • Service Providers: With trusted partners who help us operate our service (under strict confidentiality agreements)

7. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by:

  • Updating the "Last updated" date at the top of this page
  • Sending an email notification to registered users
  • Displaying a notice on our dashboard

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

By using Sling, you acknowledge that you have read and understood this Privacy Policy.